AVP 410 - Crew Resource Management

• Each student will demonstrate the ability to recognize and analyze, with respect to flight planning and in-flight decision making, the fundamentals of Crew Resource Management, including:
  • Inquiry
  • Advocacy
  • Conflict resolution
  • Decision Making
  • Critique
  • Separation and delegation of flying and monitoring responsibilities, including Pilot Flying and Pilot Not Flying duties.
  • Communication of doubts regarding ATC clearances, Radio communications, SOPs, checklist items, and unusual or emergency situations
• Students will exhibit, through interaction with other students in a simulated multipilot environment, proper pilot decision making and conflict resolution skills associated with fundamental CRM problems, including:
  • Asking the right questions and stating opinions factually
  • Non-interference of tasks related to stress reduction
  • Enhancement of sound decision making through proper stress reduction
  • Recognitiqn of behavioral styles and interaction
  • Exercising proper assertive behavior for maximum results and safety in the cockpit
• Students will identify basic behavioral patterns, risks, and strengths of selected behavioral styles and common problems associated with interaction of different behavioral styles including:
  • Aggressive
  • Nurturing
  • Autonomous
• Students will identify, analyze and apply methods in which persons of different behavioral styles can practice assertive behavior, including:
  • Mutual respect and trust
  • Willingness to adapt
  • Maximizing communication
  • Diffusion of aggressive behavior
  • Production of ideas
  • Effective problem solving
• Each student will analyze common problems in the cockpit, such as:
  • Lack of support
  • Crew member failure to backup another during high workloads
  • Ignoring standard Operating Procedures
  • Difficulty adapting to unusual or emergency situations
  • Judgment problems
  • Extreme aggression
  • Extreme submissiveness
  • Emotional and domestic worries and transfer
  • Failure to divert or go-around and failure to recognize a problem exists
  • Management pressure, including deferral to man!lgement to expedite operations
  • Discipline problems, including inadequate control in the cockpit
  • Communication problems, including misunderstandings and non-adherence to sterile cockpit procedures
• Students will identify several types and categories of stress and relate those to common stresses in the aviation environment. Additionally, they will exhibit the ability to recognize stress levels and common signs of stress, both in themselves and their fellow pilots.
• Students will describe over-stress and it’s dangers to pilot performance and flight safety, including:
  • Eroded judgment
  • Compromised or accepting of lower performance levels
  • Inattention
  • Loss of vigilance and alertness
  • Fixation and/or omission of procedures
  • Improper task prioritization and task shedding
  • Greater tendency toward spatial disorientation and misperceptions
  • Misreading charts or checklists
  • Loss of time perception
  • Loss of situational awareness