EMS 481 - Quality Improvement and Administration of EMS

Description:
This course introduces elemental concepts to continuous quality improvement with application to EMS systems. It also introduces how CQI data can be used to inform EMS administration. General principles of management will be reviewed.

Prerequisites:
Prerequisite: admission to the paramedical major or program.

Credits: (3)

Learner Outcomes:
Upon successful completion of this course, the student will be able to:

Demonstrate an understanding of basic managerial practices in private and public sector EMS organizations, including management philosophies, structures, ethics, planning, controlling and execution.
Demonstrate an understanding of personnel and time management concepts, including fundamentals of human resources, record-keeping, disciplinary actions, meeting management, and performance appraisal.
Demonstrate an understanding of continuous quality improvement principles and concepts related to quality assessment, benchmarking, trending, continuous feedback, participatory management practices, and goal- setting.
Correlate objectives in EMS 480 to the principles of EMS management and administration.

Learner Outcomes Approval Date:
1/28/2010