COM 362 - Conflict and Communication

Description:
Communication and decision-making strategies for conflict resolution. Negotiating agreement and mediating differences in interpersonal and organizational settings.

Prerequisites:
Prerequisite: admission to either the communication studies, public relations, film, or journalism major.

Credits: (4)

Learner Outcomes:
Upon successful completion of this course, the student will be able to:

Identify causes of human conflict and the common ways they are expressed
Identify steps in the process of conflict resolution through negotiation and formal mediation
Demonstrate skill in negotiation and mediation

Learner Outcomes Approval Date:
1/30/14

Anticipated Course Offering Terms and Locations: