Course Descriptions

HTE 299 - Seminar

HTE 303 - Hospitality Leadership

• Construct effective strategic plans for the hospitality industry; including personal and organizational mission, vision, and value statements.
• Apply management theories seminal to hospitality customer service situationally.
• Evaluate the role of effective hospitality management in customer service settings.
• Effectively communicate, verbally and in writing, in internal and external hospitality customer service situations.
• Interpret processes and outcomes of management and leadership styles within the hospitality industry.
• Assess the impact of hospitality customer service on organizational successes.

HTE 309 - Facility Planning, Maintenance and Safety

• Identify elements of effective communication.
• Match student needs to campus resources and services.
• Demonstrate interpersonal and intrapersonal growth.

HTE 310 - Customer Service Operations

• Demonstrate effective face-to-face customer service interactions.
• Identify payment options.
• Compose POS and PMS best practices and strategies.
• Demonstrate effective teamwork and collaboration skills.
• Recognize body language in customer service settings.

HTE 313 - Career Planning and Preparation

• Demonstrate an ability to create a resume, cover letter, and thank you letter.
• Formulate a professional job description.
• Demonstrate an ability to interview effectively.
• Demonstrate the process of networking.
• Recognize social media faux pas.

HTE 330 - Sustainable Resources for Tourism

• Describe the key historical figures in shaping environmental policy, to include Gifford Pinchot, John Muir, and Aldo Leopold.
• Identify relevant sustainability indicators addressing the environmental, cultural, and economic dimensions of a site specific resource management operation.
• Develop a resource management plan for a local resource based recreation site. Site selection may include Manastash Ridge or the Helen McCabe Interpretive Center site.
• Evaluate the application of appropriate management interventions.
• Demonstrate the application of the Leave No Trace principles.

HTE 331 - Sustainable Events: Best Practices

• Use the three dimensions of sustainability and relevance.
• Apply the principles of sustainability for special events.
• Summarize the steps used to analyze articles within the context of sustainability and event management.
• Evaluate the effectiveness of sustainability policy for current events.

HTE 337 - Tour and Interpretive Program Development

• Explain the inter-relationships of tour operations and suppliers (hotels, cruises, rail, dining, shopping, attractions, etc.) and tourism infrastructure supporting tours
• Apply strategies for managing group behavior to tour scenarios
• Evaluate challenges to a tour manager’s ethical standards
• Create an original tour itinerary
• Evaluate pieces of interpretation
• Research and create an original interpretive guide

HTE 351 - Online and App Strategies for HTE

• Utilize social media for effective marketing and planning
• Identify strategies to reach the global market
• Analyze online customer strategies and trends
• Describe methods of reputation management
• Identify and analyze apps and their functions in the travel and entertainment industry
• Develop an industry related app

HTE 355 - Sustainable Tourism

• Identify topical issues pertaining to sustainable tourism within the popular media.
• Analyze the popular media articles using content analysis techniques to recognize and interpret critical issues within the context of sustainability.
• Present key findings from content analysis in a professional manner.
• Summarize the state of the field based on analysis, engagement in presentations, and interpretation of findings.

HTE 361 - Hospitality Technology (Put on Reserve 9/1/2020)

• Identify POS and PMS software and their associated resources.
• Model the customer satisfaction / technology dichotomy.
• Predict the future of hospitality technology relying on trends and historical data.
• Appraise the adoption and implementation of emerging technologies in the hospitality industry.

HTE 371 - Tourism Essentials

• Incorporate the breadth of the global travel and tourism industry and system within their daily discussions
• Analyze traveler motivations and the demand side of tourism
• Assess the components of the supply side in tourism and specific careers within each
• Evaluate the kinds of impacts that tourism development has on destinations
• Evaluate the kinds of promotion applicable to the tourism product

HTE 373D - Convention and Meeting Management

• Identify potential markets for business meetings and conventions; know their needs; and formulate content and schedules suited to a particular audience.
• Identify the suppliers or agencies who provide meeting planning services (e.g. convention centers, hotels, corporate meeting planning agencies) and their products, especially sites.
• Identify specific personnel in companies, associations, and the public who arc buyers of meeting and conference products and services.
• Outline the basic steps in planning a meeting, including registrations, technology needs, associated risks, management of resources (HR, financial, contractual).
• Compose a budget suitable to a particular meeting.

HTE 373E - Resort Management

• Identify types of resorts and industry trends, including mountain, beach, golf/tennis-based resorts
• Understand Resort Planning, Development, Management, Marketing and Finance
• Identify Resort Operations and the importance of recreational amenities
• Outline the characteristics of Time Share Resort operations
• Discuss the importance of guest activities
• Explain the importance of retail operations
• Distinguish the differences among spas, pools and indoor water parks
• Describe Specialty Resorts
• Examine the basics of floating resorts: Cruise Ship industry
• Describe the Gaming Industry

HTE 374 - Festivals

• Articulate the historic roots of celebration within diverse communities.
• Create a plan for an event, using appropriate psychographic factors affecting the event’s length, purpose and outcomes; needs assessment, and the phases of event leadership.
• Develop on paper the resources for entertainment options and know how to stage the event experience.
• Integrate technical specifications, and vendor contracting into the event plan.
• Articulate the benefits of training and directing a diverse staff and volunteers.
• Demonstrate leadership in terms of solving problems and act decisively.

HTE 377 - The Gaming and Casino Industry

• Describe the history of gaming & correctly use gaming and casino terms
• Assemble and summarize issues and trends in casinos and gaming
• Evaluate the potential positive and negative impacts of gaming
• Compose a personal informed opinion regarding impacts and value of gaming
• Analyze common laws, regulations and controls of the gaming industry
• Distinguish between casino types and their operations

HTE 379 - Cruise Line Industry

• Explain principal cruise lines, principal cruising areas, cruise ship characteristics and deck plans
• Evaluate the sales and marketing forces that apply to the cruise product
• Illustrate the management of cruise functions and activities
• Apply knowledge on management principles in cruise operations.

HTE 393M - Leisure Service Agency Visitations: Community Centers

• Understand the specific objectives of the visitation and prepare for the visitation.
• Participate fully in the visitation.
• Relate the experiential learning to classroom experiences.

HTE 393N - Destination Marketing

• Apply the key components of destination marketing to principles of destination tourism planning. 
• Define the unique features of destination marketing and brand development
• Evaluate the benefits of destination marketing to partnerships and community relations
• Analyze destination markets including consumer behavior, segmentation and trends; both leisure and business

HTE 393Q - Leisure Service Agency Visitations: Transportation

• Understand the specific objectives of the visitation and prepare for the visitation.
• Participate fully in the visitation.
• Relate the experiential learning to classroom experiences.

HTE 396 - Individual Study

HTE 398 - Special Topics

HTE 399 - Seminar

HTE 405 - Hospitality Catering

• Describe the process and tasks needed to completely plan and implement an off premise catering event
• Identify basic tasks and steps involved in catering an event including budgeting, menu planning, logistics, and service
• Outline the management issues and concerns unique to off premises catering including marketing, financial management, human resources, and facilities.
• Given a situation be able to identify safety and sanitation problems
• Complete a business plan for a catering and event operation

HTE 419 - Applied Research and Evaluation

• Identify the importance and relevance of research and evaluation
• Demonstrate the application of research and evaluation to solve problems
• Describe the similarities and differences between evaluation and research
• Demonstrate how to select and apply appropriate research methods to generate data for industry specific evaluation and research.
• Explain and apply sampling principles
• Create a comprehensive research or evaluation proposal
• Use technology to manage and analyze data
• Identify, read, and interpret secondary research

HTE 420 - Program Promotion, Sales and Advertising

• Define the role of marketing and its importance
• List examples of marketing functions and related activities
• Differentiate between the concepts of marketing segmentation, niche and mass marketing, and the marketing mix
• Create promotional material
• Create an advertising campaign for program, event, product, or service

HTE 430 - Grants, Sponsorship, and Fundraising for HTE

• Demonstrate knowledge of grants, sponsorship, and fundraising.
• Calculate external funding needs for agencies in Recreation, Tourism, and Events field.
• Propose RTE agency needs for non-financial relationships.
• Write a grant proposal.
• Justify the grant, sponsorship, and  fundraising proposals.

HTE 443 - Event Tourism

Upon successful completion of this course, the student will be able to:

• Define and explore how event tourism is a closely intertwined concept.
• Describe the impacts of event tourism in a social, cultural and economic context as well as political.
• Evaluate how influential event tourism is on destination planning and marketing; through an understanding of historical, scientific, sustainable and philosophical foundations of event tourism
• Analyze the different event sectors which impact our global society as event tourism entities, including sport tourism, festivals tourism, as well as meetings, convention/exhibition tourism.

HTE 452 - Regional Wine Tourism

• Examine the history and organization of the wine industry and tourism as it relates to the wine industry
• Assess the advantages and disadvantages of national and state organizations for wine tourism
• Compare and contrast regional events, wine trails, tours, and clubs across wine regions based upon criteria identified in the class
• Evaluate wine tourism service and facilities

HTE 454 - Wine Tourism Applications

• Participate in, and observe, wine tourism by volunteering in a tasting room, or at a wine festival or at a wine event
• Generate a hypothesis or problem as to how wine tourism functions on that level
• Test the hypothesis using a research strategy
• Write a prospectus for research on a regional wine tourism problem that includes a review of similar research, a description of the methods that will be used for data collection
• demonstrate that they can conduct research as laid out in the prospectus, generate interpretations from the data and write up the study in an academically acceptable form

HTE 474 - Lodging Operations II

• Evaluate the performance of a hospitality operation using performance measures such as RevPar, ADR, Yield, Google Analytics, Online registration and meeting planning
• Analyze internal controls and identify methods of cost controls
• Analyze a budget to evaluate a lodging operation and the effectiveness of its staff
• Identify the forms of social media used for lodging operations and marketing

HTE 480 - Tourism Administration Capstone

• Defend the importance of tourism services.
• Illustrate the importance of management and the major roles played by tourism managers.
• Evaluate classic and current management theory and trends in Tourism
• Interpret management’s role in programming

HTE 484 - Hospitality Law, Negotiation, and Risk Management

• Apply appropriate terminology and best practices in negligence and negotiation situationally
• Explain legal fundamentals for the hospitality industry.
• Analyze the legal relationships between guests, employees, and supervisors/managers.

HTE 485 - Events Production Capstone

• Analyze the purpose and vision of given meetings and events and generate appropriate missions and purposes of events
• Asses the facility and other physical requirements, security risks and legal liabilities for a given event
• Design a work plan that identifies personnel requirements, including volunteers, their tasks, and associated costs
• Select specific vendors (F & B, photographers, printers, etc.) and be able to draw up cost sheets, functions sheets, and contracts
• Create a thorough and accurate budget for an event, including payment schedules
• Formulate a plan to sell and market the event proposal and/or event itself

HTE 488 - Revenue Management

• Learner will calculate and analyze cap rates.
• Learner will formulate asset management purchasing decisions with a comprehension of par levels and EBITDA.
• Learner will create a revenue-maximizing pricing model and explain the model’s fit in distribution channels.
• Learner will identify best practices in overbooking and develop a mathematical strategy for overbooking.
• Learner will cost a restaurant’s food and beverage operations.
• Learner will earn CHIA Certification (Certified Hospitality Industry Analytics).

HTE 489 - Hospitality Capstone

• Analyze contemporary issues and problems in the field of hospitality
• Evaluate human resources and personnel requires for hospitality business administration
• Generate a feasibility study for hospitality services.
• Apply management principles and theory to hospitality leadership

HTE 490 - Cooperative Education

HTE 492 - Senior Practicum

• Diagram the relationship of the department in which you reside to the larger organizational structure
• Outline the aims and purposes of the organization; type of ownership; mission statement; and funding structure
• Describe the primary responsibilities, functions, facilities, and activities of the department/division to meet the organization’s mission, aims and purpose
• Produce at least two work products that you designed, developed, managed, or implemented with a brief explanation of each and your role in generating the product 
• Create a SWOT analysis that identifies the strengths, weaknesses, opportunities, and threats to your organization
• Reflect on your experience.  Specifically, assess what you found rewarding, areas you need to improve; program course content you found critical

HTE 493 - Field Experience

• Acquire first hand familiarity with a renowned international hospitality and tourism area outside of the Pacific Northwest United States.
• Understand the elements that contribute to tourism in the area being studied.
• Demonstrate an understanding of hotel operations outside of the specific Northwest region.
• Demonstrate an understanding of international marketing and government controls for the region of study.
• Critically compare how the food and beverage culture of the region being studies contributes to the tourism climate differentially than in the Pacific Norhtwest.

HTE 496 - Individual Study

HTE 498 - Special Topics

• Describe the five most important elements in survival present the five elements and their mastery of each.
• Apply practical skills in dealing with the elements of survival, demonstrate mastery of skills in shelter building, water purification, fire making, and selecting food.
• Articulate survival skill development to self-esteem Present and write a self-analysis of what the student learned, beyond basic skill development.
• Understand the connection between survival skills development and nature. Present and write a self-analysis of what the student learned, beyond basic skill development.

 
Learner Outcomes Approval Date:
3/31/2009

Anticipated Course Offering Terms and Locations:

HTE 499 - Seminar

HRM 298 - Special Topics

HRM 299 - Seminar

HRM 381 - Management of Human Resources

• Define the role and evolution of human resource management within organizations and how individuals have interfaced with roles, jobs, organized labor and organizations over time. 
• Identify and explain theories psychological, sociology and social psychology underlying human capital selection, placement and management at both micro and macro levels. 
• Demonstrate understanding of major employment laws and corresponding qualitative and quantitative analysis related to employee staffing, discrimination and compensation. 
• Discuss the role of optimal and destructive implicit and explicit human behavior in major human resource functions including performance management, training and development and equal employment opportunity. 
• Describe the role and value of cultural, gender, economic, knowledge and aptitude diversity within an organization.
• Define the influence and role of work, compensation and individual career management on individual and community well-being.

HRM 396 - Individual Study

HRM 397 - Honors

HRM 398 - Special Topics

HRM 399 - Seminar

HRM 442 - Training and Development

• Identify training needs and propose a training program to address them.
• Demonstrate understanding of the training process, including needs analysis, training design, implementation of training, and evaluation of training.
• Apply concepts from the class to current examples found in the news.
• Demonstrate the ability to utilize a wide variety of training methods.

HRM 445 - Organizational Staffing

• Enumerate the staffing process and steps.
• Recognize the foundational importance of job analysis and understand how this is conducted.
• Demonstrate the different selection philosophies that can be applied to workforce staffing.
• Apply statistical techniques to the selection decision-making process.
• Demonstrate understanding of staffing theory and concepts.

HRM 479 - Employee Relations

• Understand and participate in negotiations.
• Create and provide accurate feedback to employees.
• Understand the process of unionization and how management and unions interact.
• Engage effective dispute resolution.
• Develop employee involvement and retention programs.

HRM 486 - Problems in Human Resource Management

• Understand and apply human resource management strategy to professional scenarios.
• Demonstrate mastery knowledge on one topic of human resource management.
• Demonstrate working professional knowledge of all professional HR concepts as tested by the society for human resource management.
• Demonstrate ability to develop professional relationships within the regional human resource management community.

HRM 488 - Compensation Policy and Administration

• Understand the integration of compensation and employee motivation principles in both the public and private sector.
• Demonstrate correct use of compensation principle vocabulary in discourse with peers.
• Identify employment law issues with organizational compensation practices and provide sound solutions to said issues.
• Explain how revisions and adjustments to compensation systems within organizations affect multiple domains of human resource management.

HRM 490 - Human Resources Management Internship

• Apply learning in professional workplace environment
• Demonstrate professional behavior in the workplace
• Substantive discipline-based outcomes developed by individual students in consult with faculty advisor

HRM 493 - Human Resources Management Boot Camp

• Prepare a research brief on each organization participating in the boot camp
• Exhibit professional behavior and appropriate business skills in industry setting.
• Establish a professional network within the industry professionals
• Illustrate an awareness of the organization(s) participating in the boot camp.

HRM 496 - Individual Study

HRM 497 - Honors

HRM 498 - Special Topics

HRM 499 - Seminar

HUM 101 - Exploring Cultures in the Ancient World

• Demonstrate understanding of assigned readings of literary, dramatic, philosophical, and religious works produced in various ancient and medieval cultures. 
• Synthesize past understandings of humanistic knowledge with current understandings, drawing connections between the ancient through medieval periods and the present.
• Analyze selected writings, paintings, drawings, sculptures, and music pieces produced in ancient and medieval cultures as means of interpreting human experience and defining “human” during this time span.
• Identify their own cultural presuppositions, including prejudices, within the larger perspective of various cultural norms within the ancient/medieval periods.
• Analyze the ways in which historical, linguistic, religious, philosophical, and artistic factors shape human cultures. 
• Identify commonalities and differences across human cultures in the ancient/medieval world and in the present.

HUM 102 - Exploring Cultures From 16th through 19th Centuries

• Recognize and accurately recall material in assigned readings of literary, dramatic, philosophical, and religious works produced in various cultures during the 16th to 19th centuries. 
• Synthesize past understandings of humanistic knowledge with current understandings, drawing connections between the 16th-19th centuries and the present.
• Analyze selected writings, paintings, drawings, sculptures, and music pieces produced in the 16th-19th centuries as means of interpreting human experience during this time span.
• Identify their own cultural presuppositions, including prejudices,  within the larger perspective of various cultural norms within the 16th-19th centuries.
• Analyze the ways in which historical, linguistic, religious, philosophical, and artistic factors shape human cultures. 
• Identify commonalities and differences across human cultures from the 16th century to the present.

HUM 103 - Exploring Cultures in Modern and Contemporary Societies

• Recognize and accurately recall material in assigned readings of literary, dramatic, philosophical, and religious works produced in various cultures since 1900.
• Synthesize past understandings of humanistic knowledge since 1900 with current understandings, drawing connections between past and present perceptions within their historical/cultural context.
• Analyze selected writings, paintings, drawings, sculptures, and music pieces produced in various cultures since 1900 as means of interpreting human experience during this time span.
• Identify students’ own cultural presuppositions within the larger perspective of various cultural norms since 1900.
• Analyze the ways in which historical, linguistic, religious, philosophical, and artistic factors have shaped human cultures in the 20th and 21st centuries. 
• Identify commonalities and differences across human culturesfrom 1900 to the present.

HUM 298 - Special Topics

HUM 299 - Seminar

HUM 396 - Individual Study

HUM 397 - Honors

HUM 398 - Special Topics

HUM 399 - Seminar

HUM 496 - Individual Study

HUM 497 - Honors

HUM 498 - Special Topics

HUM 499 - Seminar

IS 200 - Introduction to Individual Studies

• Articulate individual learning goals to be accomplished through the Individual Studies degree program.
• Design an individual course of study leading to the accomplishment of the individual learning goals.
• Create a title for their Individual Studies degree consistent with their course of study.

IS 298 - Special Topics

IS 396 - Individual Study

IS 397 - Honors

IS 398 - Special Topics

IS 399 - Seminar

IS 487 - End-of-Program Assessment

• Assess one’s own progress toward the learning goals of the major and provide the university with program assessment feedback.
• Prepare for academic or career future alternatives, job interview, and/or graduate school application.
• Integrate documents representing skills learned as an Individual Studies major.

IS 496 - Individual Study

IS 497 - Honors

IS 498 - Special Topics

IS 499 - Seminar

IT 101 - Computer Applications

• Demonstrate an understanding of Microsoft Word
• Demonstrate an understanding of Microsoft Excel
• Demonstrate an understanding of Microsoft Access
• Demonstrate an understanding of The Internet

IT 105 - Protecting Your Online Identity

• Define the term “Online Identity” and analyze its influence on the Internet, social media, and society.
• Analyze the threats posed by social engineering attacks
• Describe the importance of sanitizing and disposal of electronic devices and physical media when no longer needed
• Implement Security Measures to secure online activities both at home and while traveling.
• Identify and evaluate the various types of malicious attacks and measures to protect against them.
• Apply statistical quantitative reasoning to evaluate the possible impact of the Internet of Things (IOT) on a person’s online identity as a result of increased manufacturing of various types of IOT devices in the U.S. and globally.
• Construct a data recovery plan for electronic devices to recover/restore data in the event a device is destroyed, lost, or rendered useless by malware or viruses or to restore control of a hacked online account.

IT 111 - Your Digital Footprint and the Web

• Demonstrate a basic understanding of fundamental concepts in global technologies including the internet, the world wide web (WWW), social media, and how we create and maintain our online personas.
• Demonstrate knowledge of the scholarly and creative methods used within information technology to shape, curate, and protect a person’s digital footprint.
• Identify, evaluate, and articulate underlying global, national, local, and personal issues that arise from common digital activities such as posting on social media, online research, the proliferation of fake news sites, and online activism.
• Apply statistical quantitative reasoning to evaluate the validity of online information and its impact.
• Explore and analyze local-to-global dynamics of online communications and the impact of one of the largest interdependent global systems, the internet, as they relate to the contemporary world. Topics to include the impact of bringing internet access into developing countries, net neutrality, intellectual property rights, and decentralization of control over the internet and WWW systems.
• Articulate issues and processes from our online activities that cross international boundaries and impact our lives on all levels from the personal to the global.
• Formulate questions on possible issues from our online activities and personas, and address them through technological solutions.
• Explore research methods and information resources available to assist students in evaluating online sources, building their online professional persona, and developing the skills to stay current and informed on emerging technologies.

IT 165 - Seeing Through the Data

• Define big data and analyze its influence on the internet, social media and society.
• Describe sources and formats of data and how it can be prepared for analysis.
• Implement quantitative strategies to use data for optimization, forecasting, classification, and prediction.
• Evaluate the quality and validity of data used to support a claim or argument.
• Construct and deliver effective presentations of data-informed conclusions to a specific audience.

IT 202 - Change Ready: Technology Skills for Civic and Community Leaders

• Describe how proficiency in technological applications contributes to our lives and creates value in realizing civic and community projects.
• Recognize the social implications of technological advancements and the necessity of technological literacy as a facet of modern citizenship.
• Identify and define challenges in communities and then create viable solutions through technological means.
• Apply mathematical and quantitative reasoning to solve problems.
• Develop strategies to address civic and community issues and plan for their technological implementation.
• Demonstrate oral communication skills in effective expression and listening to advocate for issues of personal and public concern.
• Develop connections between concepts and skills learned in an academic setting and out in the community.
• Apply technological and application skills from class to create a proposal and presentation that addresses a civic or community issue.

IT 228 - New Innovations in IT

• Describe information technology terminology, concepts, and innovations.  
• Recognize emerging information technology hardware and software tools.
• Demonstrate an understanding of current social, consumer, and commercial issues in information technology.

IT 238 - Introduction to Cyberwarfare

• Explain the fundamental concepts of cybersecurity
• Describe the steps of an advanced cyberattack between nation-states.
• Categorize cyberattacks according to their specific effects on their targets and overall effects on national security.
• Apply knowledge of past cyberattacks to predict future threats to individuals, organizations and national security
• Distinguish the current roles of the private sector and the government in protecting the US national security from cyberattacks.
• Analyze proposals for further efforts to protect US national security from cyberattacks

IT 248 - Web Fundamentals

• Demonstrate the application and understanding of website planning, scaling, and site specifications
• Demonstrate the application and understanding of fundamental CSS concepts including but not limited to style selectors, style properties, and pseudo-classes
• Demonstrate the ability to set up and connect a website’s local and remote folders for creation and publication of a site
• Demonstrate the application of basic visual design when creating content for display on the Web including but not limited to color, scale, symmetry, proportion, and shape
• Demonstrate an understanding of User Interface design when building simple web pages
• Demonstrate the application and understanding of web site construction using basic HTML code to create the structure of web pages

IT 258 - Spreadsheet Applications

• Use worksheets and charts.
• Manipulate data with formulas and functions.
• Use large spreadsheets to store, analyze, organize and manipulate data.
• Create financial spreadsheet functions.
• Analyze Data tables, PivotTables and PivotCharts.

IT 260 - Integrated Information Technology Application Projects

• Prepare word processing documents that demonstrate the interpretation of specific application terminology, advanced application skills, and critical thinking skills.
• Prepare spreadsheets that demonstrate the interpretation of specific application terminology, advanced application skills, and critical thinking skills.
• Prepare and query relational databases that demonstrate the interpretation of specific application terminology, advanced application skills, and critical thinking skills.
• Integrate documents, worksheets, and databases for the purpose of presenting information.

IT 288 - Business Presentation Applications

• Use software and storytelling tools for presenting ideas on a virtual canvas.
• Use interactive portable documents across platforms.
• Use content management systems for presentations.
• Use internet conferencing systems.

IT 298 - Special Topics

IT 299 - Seminar

IT 300 - ITAM Tools for Transfer Student Success

• Identify common transfer issues for ITAM majors and propose strategies for personal success at CWU.
• Generate connections with ITAM faculty and peers.
• Plan an efficient pathway to an ITAM degree that includes experiences marketable in ITAM careers or graduate school.
• Identify and evaluate CWU and community resources to support ITAM majors, including academic success and career interests.
• Synthesize and communicate effective strategies for different educational models in ITAM.
• Design and use discipline standards to communicate an ITAM internship plan with deliverables and resources.

IT 301 - Information Technology Security, Privacy, and Ethics

Upon successful completion of this course, the student will be able to:

• Identify and recall key information technology security, privacy and legal terminology and concepts.
• Identify and describe information technology organizational security structure and security issues.
• Review and analysis of legal and ethical issues related to information technology security and privacy.
• Formulate reasoned opinions regarding information technology security and privacy based on legal precedents.
• Create a formal security policy for an organization.
• Develop an acceptable usage policy.
• Demonstrate knowledge of the role and key hardware used in networking for information technology security and privacy.

IT 305 - Artificial Intelligence Tools for IT Managers

• Describe the history of artificial intelligence (AI) and its evolution.
• Describe classes of common AI applications that are commercially available for use in IT.
• Evaluate the ways in which available AI tools can help organizations achieve its IT objectives.
• Evaluate past and current ethical considerations regarding the use of AI technologies.