Jun 17, 2019  
2018-2019 Undergraduate Catalog 
2018-2019 Undergraduate Catalog [ARCHIVED CATALOG]

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COM 362 - Conflict and Communication

Communication and decision-making strategies for conflict resolution. Negotiating agreement and mediating differences in interpersonal and organizational settings.

Prerequisite: admission to either the communication studies, public relations, film, or journalism major.

Credits: (4)

Learner Outcomes:
Upon successful completion of this course, the student will be able to:

  • Identify causes of human conflict and the common ways they are expressed
  • Identify steps in the process of conflict resolution through negotiation and formal mediation
  • Demonstrate skill in negotiation and mediation
Learner Outcomes Approval Date:

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